Privacy Policy

Last Updated: January 2025

1. Introduction

This Privacy Policy applies to the website prosttavive.com (the "Site") and all related services, content, and products offered therein, including the ProstaVive dietary supplement. By accessing or using this Site, you agree to the terms described in this Privacy Policy. If you do not agree with these terms, please discontinue your use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily submit to us, including but not limited to:

• Your name, email address, mailing address, and phone number when you place an order or contact customer support
• Payment information (credit card numbers, billing address) — note that payment data is processed through encrypted, PCI-compliant third-party payment processors; we do not store full credit card numbers on our servers
• Any correspondence you send us through contact forms or email
• Reviews or feedback you submit voluntarily

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect technical data including:

• Your IP address and general geographic location
• Browser type and version, operating system
• Pages visited, time on page, referring URLs, and navigation patterns
• Device identifiers and screen resolution
• Cookie data and similar tracking technologies (see Section 6 for details)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order processing: To fulfill, process, and deliver your orders, send confirmation emails, and handle returns or refund requests
• Customer service: To respond to your inquiries, resolve disputes, and provide technical support
• Marketing communications: To send you promotional emails about ProstaVive products or related content, if you have opted in to receive them. You may unsubscribe at any time via the link in any marketing email.
• Site improvement: To analyze usage patterns, diagnose technical issues, improve website functionality, and enhance the overall user experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with:

• Payment processors: Secure, PCI-compliant payment gateways that process your transactions
• Fulfillment partners: Shipping and logistics companies that deliver your orders
• Analytics providers: Services such as Google Analytics that help us understand website traffic (data shared is aggregated and anonymized where possible)
• Legal authorities: When required by applicable law, court order, or governmental regulation

5. Data Security

We employ industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmitted between your browser and our servers, secure password hashing, and restricted access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security against all possible threats.

6. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience, remember preferences, and analyze traffic patterns. We use:

• Essential cookies: Required for core site functionality such as shopping cart management
• Analytics cookies: To understand how visitors interact with our Site (e.g., Google Analytics)
• Marketing/retargeting cookies: To display relevant advertisements across the web after you visit our Site

You may disable cookies through your browser settings. Note that disabling certain cookies may impact site functionality. For more information on managing cookies, visit www.allaboutcookies.org.

7. Third-Party Links

Our Site may contain links to third-party websites for informational or commercial purposes. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and products are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Data portability (where applicable under GDPR or CCPA)

To exercise any of these rights, please contact us using the details in Section 11.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 7 years for tax and accounting compliance. Marketing data is retained until you unsubscribe or request deletion.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: